Skip to main content

See It! A System Seeing Adventure

My friend Patrick Prill posted some of his System Seeing practices at the start of the year. He is a systems thinker and nobody's fool so I guessed that if he valued Ruth Malan's Advent(ure) in System Seeing series of daily exercises it would be worth taking a look. I did. I agreed. I bookmarked it and then ...

And then months later I came back to it. Although the activities are cast as an Advent series, in the spirit of Advent of Code, there's nothing seasonal about them and I can now say, having completed them, the things they talk about, the skills they encourage us to exercise, and the questions they ask are timeless, at least while there's still humans on this planet.

This is how Ruth Malan introduces them:

Each day of Advent ... there is an activity that is focused on the concepts and practices of system perceiving and understanding. This activity has instructions (which often include a visual canvas or model that can help focus and structure the work in that particular activity), as well as a small set of quotes for reflection and nuance.

I took notes along the way and I've compiled them into a short series of posts here, sometimes more than one day's exercise per post because they cluster by topic or by the extent to which the results can be shared publicly. 

I enjoyed doing the activities; I like this kind of intentional practice, I got to think about some things I wouldn't have otherwise done, and I came away with a handful of new model types that could be useful to me in future. 

Even though I felt like much of it was in my wheelhouse — for example, I have spent a lot of time thinking about how I work, learning and trying approaches to analysing systems, teaching myself to sketchnote — I still feel like there was value in the reading, the doing, and the reflecting.

--00--

Some comments on the way I approached things:

Ruth recommends spending 15-20 minutes per exercise, which includes some time for review. I decided to honour the spirit of that by trying to limit effort on the task to 15 minutes but I allowed myself as long to reflect as I felt was useful. Doing things so late meant that, at least in the earlier exercises, there were other people's attempts to review and compare to.

One of my sketchnoting revelations was that, despite the beautiful notes you'll see around the place, full of colour, laid out wonderfully, with identifiable icons and readable writing, what I need is to get the ideas down and for that a limited palette is sufficient. I've got better with practice, but what you see here, except when mentioned, is the first attempt using the paper in my scrap drawer and the pens on my desk, cleaned up with the scan function on my phone's camera app.

--00--

Thank you to Ruth for taking the time and making the effort to put this together and apologies to Elisabeth for appropriating the cover of Explore It! for the zine I made during the exercises and at the top. See here for an indication of how much I adore and have been influenced by Elisabeth's work and here for her forthcoming book on systems thinking.

Start: Days 1-5
Image: Pragmatic Press 

Popular posts from this blog

Meet Me Halfway?

  The Association for Software Testing is crowd-sourcing a book,  Navigating the World as a Context-Driven Tester , which aims to provide  responses to common questions and statements about testing from a  context-driven perspective . It's being edited by  Lee Hawkins  who is  posing questions on  Twitter ,   LinkedIn , Mastodon , Slack , and the AST  mailing list  and then collating the replies, focusing on practice over theory. I've decided to  contribute  by answering briefly, and without a lot of editing or crafting, by imagining that I'm speaking to someone in software development who's acting in good faith, cares about their work and mine, but doesn't have much visibility of what testing can be. Perhaps you'd like to join me?   --00-- "Stop answering my questions with questions." Sure, I can do that. In return, please stop asking me questions so open to interpretation that any answ...

How do I Test AI?

  Recently a few people have asked me how I test AI. I'm happy to share my experiences, but I frame the question more broadly, perhaps something like this: what kinds of things do I consider when testing systems with artificial intelligence components .  I freestyled liberally the first time I answered but when the question came up again I thought I'd write a few bullets to help me remember key things. This post is the latest iteration of that list. Caveats: I'm not an expert; what you see below is a reminder of things to pick up on during conversations so it's quite minimal; it's also messy; it's absolutely not a guide or a set of best practices; each point should be applied in context; the categories are very rough; it's certainly not complete.  Also note that I work with teams who really know what they're doing on the domain, tech, and medical safety fronts and some of the things listed here are things they'd typically do some or all of. Testing ...

The Best Programmer Dan Knows

  I was pairing with my friend Vernon at work last week, on a tool I've been developing. He was smiling broadly as I talked him through what I'd done because we've been here before. The tool facilitates a task that's time-consuming, inefficient, error-prone, tiresome, and important to get right. Vern knows that those kinds of factors trigger me to change or build something, and that's why he was struggling not to laugh out loud. He held himself together and asked a bunch of sensible questions about the need, the desired outcome, and the approach I'd taken. Then he mentioned a talk by Daniel Terhorst-North, called The Best Programmer I Know, and said that much of it paralleled what he sees me doing. It was my turn to laugh then, because I am not a good programmer, and I thought he knew that already. What I do accept, though, is that I am focussed on the value that programs can give, and getting some of that value as early as possible. He sent me a link to the ta...

Notes on Testing Notes

Ben Dowen pinged me and others on Twitter last week , asking for "a nice concise resource to link to for a blog post - about taking good Testing notes." I didn't have one so I thought I'd write a few words on how I'm doing it at the moment for my work at Ada Health, alongside Ben. You may have read previously that I use a script to upload Markdown-based text files to Confluence . Here's the template that I start from: # Date + Title # Mission # Summary WIP! # Notes Then I fill out what I plan to do. The Mission can be as high or low level as I want it to be. Sometimes, if deeper context might be valuable I'll add a Background subsection to it. I don't fill in the Summary section until the end. It's a high-level overview of what I did, what I found, risks identified, value provided, and so on. Between the Mission and Summary I hope that a reader can see what I initially intended and what actually...

On Herding Cats

Last night I was at the Cambridge Tester meetup for a workshop on leadership. It was a two-parter with Drew Pontikis facilitating conversation about workplace scenarios followed by an AMA with a group of experienced managers. I can't come to work this week, my cat died. Drew opened by asking us what our first thoughts would be as managers on seeing that sentence. Naturally, sadness and sympathy,  followed by a week ? for a cat ? and I only got a day for my gran! Then practicalities such as maybe there's company policy that covers that , and then the acknowledgement that it's contextual: perhaps this was a long-time emotional support animal . Having established that management decisions are a mixture of emotion, logic, and contingency Drew noted that most of us don't get training in management or leadership then split us into small groups and confronted us with three situations to talk through: Setting personal development goals for others. Dropping a clange...

Reasonable Doubt

In Your job is to deliver code you have proven to work  Simon Willison writes: As software engineers we ... need to deliver code that works — and we need to include proof that it works as well.  He is coming at this from the perspective of LLM-assisted coding, but most of what he says applies in general. I think this is a reasonable consise summary of his requirements for developers: Manual happy paths: get the system into an initial state, exercise the code, check that it has the desired effect on the state. Manual edge cases: no advice given, just a note that skill here is a sign of a senior engineer.  Automated tests: should demonstrate the change like Manual happy paths  but also fail if the change is reverted.  He notes that, even though LLM tooling can write automated tests, it's humans who are accountable for the code and it's on us to "include evidence that it works as it should." Coincidentally, just the week before I read his post I told one of my...

Vanilla Flavour Testing

I have been pairing with a new developer colleague recently. In our last session he asked me "is this normal testing?" saying that he'd never seen anything like it anywhere else that he'd worked. We finished the task we were on and then chatted about his question for a few minutes. This is a short summary of what I said. I would describe myself as context-driven . I don't take the same approach to testing every time, except in a meta way. I try to understand the important questions, who they are important to, and what the constraints on the work are. With that knowledge I look for productive, pragmatic, ways to explore whatever we're looking at to uncover valuable information or find a way to move on. I write test notes as I work in a format that I have found to be useful to me, colleagues, and stakeholders. For me, the notes should clearly state the mission and give a tl;dr summary of the findings and I like them to be public while I'm working not just w...

Open Your Mind

Jerome Groopman, in How Doctors Think , reviews ways in which doctors can make poor choices, identifies potential causes, and suggests some practices, for both doctor and patient, that can help to prevent them. I find this interesting for a couple of reasons: first, I work in the health space, although not in a therapeutic area and, second, I like to reflect on my own thought processes. I'll take three broad themes from Groopman's analysis: the business of healthcare and how that impacts a physician's ability to practice; the doctor-patient relationship and how that impacts the experience of both sides; and the cognitive failings that impact a correct and timely diagnosis for any given patient. Naturally, these overlap. The book is written from the perspective of the notoriously commercialised American medical system and is around 20 years old, so doubtless some of the details are different outside of the US and have changed since pu...

Why Test, Test What, Then How?

There was a time when testing was all about the mnemonics . Well, we had no AI back then so thinking about our human craft and how to share what we had learned using our human intelligence with other engaged humans for later recall in their human heads seemed important. But this post isn't about dumping on AI. It isn't about mnemonics either even if WTTWTH does look like something that'd fit well into that ancient world.  No, this post is just a snappier version of what I said to my team this week when I was walking through some testing I'd done the day before. It was concerned with a change to a particular turn in the dialog system we're building where multiple variables are in play, some populated by an external call to an LLM service.  I wanted to make the point that the bulk of the testing work was done in the research I did and the spreadsheet I made, not in the interaction with our product. That spreadsheet was the result of me looking in our service's cod...

Better Isolate Than Never

How do you test a product with distributed logic and non-deterministic components? Well, it depends on the product and when the question is asked. This post is one answer, for now. A service I work on exposes an API for internal and external clients and calls multiple other services. It orchestrates a reasonably complex journey for a user, with their inputs and the responses of the services determining each step.  Our customers can configure the service to provide a variant of the standard journey for their users. This gives them choices on the available steps, the order of the steps, and, importantly, some of the logic for taking particular steps. This configuration lives in a different repository to the service, not owned by us, and it can be changed and deployed independently from the service. As you can imagine, we test our service in multiple ways at different granularities using the usual tooling, including unit tests fo...