Another of the capsule insights I took from The Shape of Actions by Harry Collins (see also Auto Did Act ) is the idea that a function of the value some technology gives us is the extent to which we are prepared to accommodate its behaviour. What does that mean? Imagine that you have a large set of data to process. You might pull it into Excel and start hacking away at its rows and columns, you might use a statistical package like R to program your analysis, you might use command line tools like grep, awk and sed to cut out slices of the data for narrower manual inspection. Each of these will have compromises, for instance: some tools have possibilities for interaction that other tools do not have (Excel has a GUI which grep does not) some tools are more specialised for particular applications (R has more depth in statistics than Excel) some tools are easier to plug into pipelines than others (Linux utilities can be chained together in a way that is apparently trickier in R