Cambridge Lean Coffee

This month's Lean Coffee was hosted by us at Linguamatics. Here's some brief, aggregated comments and questions on topics covered by the group I was in.

How important is exploratory testing?

When interviewing tester candidates, many have never heard of it.
Is exploratory testing a discrete thing? Is it something that you are always doing?
For one participant, exploratory testing is done in-house; test cases/regression testing are outsourced to China.
Some people are prohibited from doing it by the company they work for.
Surely everybody goes outside the test scripts?
Is what goes on in an all-hands "bug bash" exploratory testing?
Exploratory testing is testing that only humans can do.

How do you deal with a flaky legacy automation suite?

The suite described was complex in terms of coverage and environment and failures in a given run are hard to diagnose as product or infrastructure or test suite issues
"Kill it with fire!"
Do you know whether it covers important cases? (It does.)
Are you getting value for the effort expended? (Yes,so far, in terms of personal understanding of the product and infrastructure.)
Flaky suites are not just bad because they fail, and we naturally want the suites to "be green"
... flaky suites are bad because they destroy confidence in the test infrastructure. They have negative value.

What starting strategies do you have for testing?

Isn't "now" always the best time to start?
But can you think of any scenarios in which "now" is not the best time to start? (We could.)
You have to think of the opportunity cost.
How well you know the thing under test already can be a factor.
You can start researching before there is a product to test.
Do you look back over previous test efforts to review whether testing started at an appropriate time or in an appropriate way? (Occasionally. Usually we just move on to the next business priority.)
Shift testing as far left as you can, as a general rule
... but in practice most people haven't got very far left of some software being already made.
Getting into design meetings can be highly valuable
... because questions about ideas can be more efficient when they provoke change. (Compared to having to change software.)
When you question ideas you may need to provide stronger arguments because you have less (or no) tangible evidence
... because there's no product yet.
Challenging ideas can shut thinking down. (So use softer approaches: "what might happen if ..." rather than "That will never work if ...")
Start testing by looking for the value proposition.
Value to who?
Value to the customer, but also other stakeholders
... then look to see what risks there might be to that value, and explore them.

Death to Bug Advocacy

Andrew wrote a blog, Death to Bug Advocacy, which generated a lot of heat on Twitter this week.
The thrust is that testers should not be in the business of aggressively persuading decision makers to take certain decision and, for him, that is overstepping the mark.
Bug advocacy isn't universally considered to be that, however. (See e.g. the BBST Bug Advocacy course.)
Sometimes people in other roles are passionate too
... and two passionate debaters can help to provide perspectives for decision makers.
Product owners (and others on the business side) have a different perspective.
We've all seen the reverse of Andrew's criticism: a product owner or other key stakeholder prioritising the issue they've just found. ("I found it, so it must be important.")

Image: https://flic.kr/p/giT3QZ

Comments

Meet Me Halfway?

The Association for Software Testing is crowd-sourcing a book, Navigating the World as a Context-Driven Tester , which aims to provide responses to common questions and statements about testing from a context-driven perspective . It's being edited by Lee Hawkins who is posing questions on Twitter , LinkedIn , Mastodon , Slack , and the AST mailing list and then collating the replies, focusing on practice over theory. I've decided to contribute by answering briefly, and without a lot of editing or crafting, by imagining that I'm speaking to someone in software development who's acting in good faith, cares about their work and mine, but doesn't have much visibility of what testing can be. Perhaps you'd like to join me? --00-- "Stop answering my questions with questions." Sure, I can do that. In return, please stop asking me questions so open to interpretation that any answ...

Can Code, Can't Code, Is Useful

The Association for Software Testing is crowd-sourcing a book, Navigating the World as a Context-Driven Tester , which aims to provide responses to common questions and statements about testing from a context-driven perspective . It's being edited by Lee Hawkins who is posing questions on Twitter , LinkedIn , Mastodon , Slack , and the AST mailing list and then collating the replies, focusing on practice over theory. I've decided to contribute by answering briefly, and without a lot of editing or crafting, by imagining that I'm speaking to someone in software development who's acting in good faith, cares about their work and mine, but doesn't have much visibility of what testing can be. Perhaps you'd like to join me? --00-- "If testers can’t code, they’re of no use to us" My first reaction is to wonder what you expect from your testers. I am immediately interested ...

The Best Programmer Dan Knows

I was pairing with my friend Vernon at work last week, on a tool I've been developing. He was smiling broadly as I talked him through what I'd done because we've been here before. The tool facilitates a task that's time-consuming, inefficient, error-prone, tiresome, and important to get right. Vern knows that those kinds of factors trigger me to change or build something, and that's why he was struggling not to laugh out loud. He held himself together and asked a bunch of sensible questions about the need, the desired outcome, and the approach I'd taken. Then he mentioned a talk by Daniel Terhorst-North, called The Best Programmer I Know, and said that much of it paralleled what he sees me doing. It was my turn to laugh then, because I am not a good programmer, and I thought he knew that already. What I do accept, though, is that I am focussed on the value that programs can give, and getting some of that value as early as possible. He sent me a link to the ta...

Beginning Sketchnoting

In September 2017 I attended Ian Johnson 's visual note-taking workshop at DDD East Anglia . For the rest of the day I made sketchnotes, including during Karo Stoltzenburg 's talk on exploratory testing for developers (sketch below), and since then I've been doing it on a regular basis. Karo recently asked whether I'd do a Team Eating (the Linguamatics brown bag lunch thing) on sketchnoting. I did, and this post captures some of what I said. Beginning sketchnoting, then. There's two sides to that: I still regard myself as a beginner at it, and today I'll give you some encouragement and some tips based on my experience, to begin sketchnoting for yourselves. I spend an enormous amount of time in situations where I find it helpful to take notes: testing, talking to colleagues about a problem, reading, 1-1 meetings, project meetings, workshops, conferences, and, and, and, and I could go on. I've long been interested in the approaches I've evol...

Not Strictly for the Birds

One of my chores takes me outside early in the morning and, if I time it right, I get to hear a charming chorus of birdsong from the trees in the gardens down our road, a relaxing layered soundscape of tuneful calls, chatter, and chirrupping. Interestingly, although I can tell from the number and variety of trills that there must be a large number of birds around, they are tricky to spot. I have found that by staring loosely at something, such as the silhouette of a tree's crown against the slowly brightening sky, I see more birds out of the corner of my eye than if I scan to look for them. The reason seems to be that my peripheral vision picks up movement against the wider background that direct inspection can miss. An optometrist I am not, but I do find myself staring at data a great deal, seeking relationships, patterns, or gaps. I idly wondered whether, if I filled my visual field with data, I might be able to exploit my peripheral vision in that quest. I have a wide monito...

ChatGPTesters

The Association for Software Testing is crowd-sourcing a book, Navigating the World as a Context-Driven Tester , which aims to provide responses to common questions and statements about testing from a context-driven perspective . It's being edited by Lee Hawkins who is posing questions on Twitter , LinkedIn , Mastodon , Slack , and the AST mailing list and then collating the replies, focusing on practice over theory. I've decided to contribute by answering briefly, and without a lot of editing or crafting, by imagining that I'm speaking to someone in software development who's acting in good faith, cares about their work and mine, but doesn't have much visibility of what testing can be. Perhaps you'd like to join me? --00-- "Why don’t we replace the testers with AI?" We have a good relationship so I feel safe telling you that my instinctive reaction, as a member of the T...

Vanilla Flavour Testing

I have been pairing with a new developer colleague recently. In our last session he asked me "is this normal testing?" saying that he'd never seen anything like it anywhere else that he'd worked. We finished the task we were on and then chatted about his question for a few minutes. This is a short summary of what I said. I would describe myself as context-driven . I don't take the same approach to testing every time, except in a meta way. I try to understand the important questions, who they are important to, and what the constraints on the work are. With that knowledge I look for productive, pragmatic, ways to explore whatever we're looking at to uncover valuable information or find a way to move on. I write test notes as I work in a format that I have found to be useful to me, colleagues, and stakeholders. For me, the notes should clearly state the mission and give a tl;dr summary of the findings and I like them to be public while I'm working not just w...

Build Quality

The Association for Software Testing is crowd-sourcing a book, Navigating the World as a Context-Driven Tester , which aims to provide responses to common questions and statements about testing from a context-driven perspective . It's being edited by Lee Hawkins who is posing questions on Twitter , LinkedIn , Mastodon , Slack , and the AST mailing list and then collating the replies, focusing on practice over theory. I've decided to contribute by answering briefly, and without a lot of editing or crafting, by imagining that I'm speaking to someone in software development who's acting in good faith, cares about their work and mine, but doesn't have much visibility of what testing can be. Perhaps you'd like to join me? --00-- "When the build is green, the product is of sufficient quality to release" An interesting take, and one I wouldn't agree with in gener...

Postman Curlections

My team has been building a new service over the last few months. Until recently all the data it needs has been ingested at startup and our focus has been on the logic that processes the data, architecture, and infrastructure. This week we introduced a couple of new endpoints that enable the creation (through an HTTP POST) and update (PUT) of the fundamental data type (we call it a definition ) that the service operates on. I picked up the task of smoke testing the first implementations. I started out by asking the system under test to show me what it can do by using Postman to submit requests and inspecting the results. It was the kinds of things you'd imagine, including: submit some definitions (of various structure, size, intent, name, identifiers, etc) resubmit the same definitions (identical, sharing keys, with variations, etc) retrieve the submitted definitions (using whatever endpoints exist to show some view of them) compare definitions I submitted fro...

Express, Listen, and Field

Last weekend I participated in the LLandegfan Exploratory Workshop on Testing (LLEWT) 2024, a peer conference in a small parish hall on Anglesey, north Wales. The topic was communication and I shared my sketchnotes and a mind map from the day a few days ago. This post summarises my experience report. Express, Listen, and Field Just about the most hands-on, practical, and valuable training I have ever done was on assertiveness with a local Cambridge coach, Laura Dain . In it she introduced Express, Listen, and Field (ELF), distilled from her experience across many years in the women’s movement, business, and academia. ELF: say your key message clearly and calmly, actively listen to the response, and then focus only on what is relevant to your needs. I blogged a little about it back in 2017 and I've been using it ever since. Assertiveness In a previous role, I was the manager of a test team and organised training for the whole ...

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