Frustrated at Work?

I'm recruiting at the moment.

The beer mat was something I came up with a few years ago when Linguamatics was growing quickly and we were looking for ways to promote ourselves locally. Where might we find the hip young gunslingers of the software business, I wondered? In the pub, I thought.

It didn't get used in the end. I seem to remember we advertised on the packaging and serviettes of a food van near the Science Park instead. Even developers gotta eat, right?

I'm recruiting at the moment.

It's always a time of mixed feelings. I'm excited about the opportunity for growing and extending our team, of bringing in someone with new skills, new passions, new approaches and experiences. Someone who's going to refine and grow what we do, teach us, challenge what we do, challenge what I do, and who's going to be excited and challenged in turn by us, by our product and by the wide range of application of our testing services across the company. And I'm excited by the thought that I'll choose someone who can do those things and respond to that challenge, like my current team have and do.

But against that there's the mundane reality of wading through the CVs, doing the interviews, inspecting the exercises and weighing up the pros and cons of the candidates (who are usually apples and pears). Almost inevitably that's followed by an agonising choice that will have potentially large and irrevocable effects on the candidates and perhaps also me, the team, the company and the product. And then the wait to see if the chosen candidate will accept.

I'm recruiting at the moment.

It's traditional in test manager posts of this kind to talk about certification. I'll be completely frank - I don't care whether you've got the ISTQB certificates or not. It makes no difference to me either way.

One of the things that does make a difference to me is that you've taken the time and care and effort to make your CV explain why you're a good tester, what value you've given, what insight you've provided, what skills you have. And by skills I don't mean software you've used. And by used I don't mean seen. And by seen I don't mean heard of. And by heard of I don't mean searched Wikipedia for and then copy-pasted while injecting typos.

One of the things that does make a difference to me is that you're prepared to engage with me in interview. That you will listen to what I'm asking and respond in a way that shows you're thinking. That shows me you think, generally. That convinces me you have the kind of attitude and approach to do a job in the face of incomplete knowledge - because that's a position I will put you in if you interview with us - and the job will be a good one, one that you can justify based on reasonable criteria in the context you are given.

I'm recruiting at the moment.

I like to think we're a good company to work for, that the people here are good, that we provide a good working environment, that we're serious about what we do, but that we've got a sense of humour about things too.

And on that point, if you've suffered this stream of consciousness to the bitter end, perhaps it's because you've been wondering what I would've put on the other side of the beer mat. For you, then:

I'm recruiting at the moment.

Come and work with us.

Comments

Meet Me Halfway?

The Association for Software Testing is crowd-sourcing a book, Navigating the World as a Context-Driven Tester , which aims to provide responses to common questions and statements about testing from a context-driven perspective . It's being edited by Lee Hawkins who is posing questions on Twitter , LinkedIn , Mastodon , Slack , and the AST mailing list and then collating the replies, focusing on practice over theory. I've decided to contribute by answering briefly, and without a lot of editing or crafting, by imagining that I'm speaking to someone in software development who's acting in good faith, cares about their work and mine, but doesn't have much visibility of what testing can be. Perhaps you'd like to join me? --00-- "Stop answering my questions with questions." Sure, I can do that. In return, please stop asking me questions so open to interpretation that any answer would be almost meaningless and certa

Can Code, Can't Code, Is Useful

The Association for Software Testing is crowd-sourcing a book, Navigating the World as a Context-Driven Tester , which aims to provide responses to common questions and statements about testing from a context-driven perspective . It's being edited by Lee Hawkins who is posing questions on Twitter , LinkedIn , Mastodon , Slack , and the AST mailing list and then collating the replies, focusing on practice over theory. I've decided to contribute by answering briefly, and without a lot of editing or crafting, by imagining that I'm speaking to someone in software development who's acting in good faith, cares about their work and mine, but doesn't have much visibility of what testing can be. Perhaps you'd like to join me? --00-- "If testers can’t code, they’re of no use to us" My first reaction is to wonder what you expect from your testers. I am immediately interested in your working context and the way

The Best Programmer Dan Knows

I was pairing with my friend Vernon at work last week, on a tool I've been developing. He was smiling broadly as I talked him through what I'd done because we've been here before. The tool facilitates a task that's time-consuming, inefficient, error-prone, tiresome, and important to get right. Vern knows that those kinds of factors trigger me to change or build something, and that's why he was struggling not to laugh out loud. He held himself together and asked a bunch of sensible questions about the need, the desired outcome, and the approach I'd taken. Then he mentioned a talk by Daniel Terhorst-North, called The Best Programmer I Know, and said that much of it paralleled what he sees me doing. It was my turn to laugh then, because I am not a good programmer, and I thought he knew that already. What I do accept, though, is that I am focussed on the value that programs can give, and getting some of that value as early as possible. He sent me a link to the ta

Not Strictly for the Birds

One of my chores takes me outside early in the morning and, if I time it right, I get to hear a charming chorus of birdsong from the trees in the gardens down our road, a relaxing layered soundscape of tuneful calls, chatter, and chirrupping. Interestingly, although I can tell from the number and variety of trills that there must be a large number of birds around, they are tricky to spot. I have found that by staring loosely at something, such as the silhouette of a tree's crown against the slowly brightening sky, I see more birds out of the corner of my eye than if I scan to look for them. The reason seems to be that my peripheral vision picks up movement against the wider background that direct inspection can miss. An optometrist I am not, but I do find myself staring at data a great deal, seeking relationships, patterns, or gaps. I idly wondered whether, if I filled my visual field with data, I might be able to exploit my peripheral vision in that quest. I have a wide monito

ChatGPTesters

The Association for Software Testing is crowd-sourcing a book, Navigating the World as a Context-Driven Tester , which aims to provide responses to common questions and statements about testing from a context-driven perspective . It's being edited by Lee Hawkins who is posing questions on Twitter , LinkedIn , Mastodon , Slack , and the AST mailing list and then collating the replies, focusing on practice over theory. I've decided to contribute by answering briefly, and without a lot of editing or crafting, by imagining that I'm speaking to someone in software development who's acting in good faith, cares about their work and mine, but doesn't have much visibility of what testing can be. Perhaps you'd like to join me? --00-- "Why don’t we replace the testers with AI?" We have a good relationship so I feel safe telling you that my instinctive reaction, as a member of the Tester's Union, is to ask why we don&

Postman Curlections

My team has been building a new service over the last few months. Until recently all the data it needs has been ingested at startup and our focus has been on the logic that processes the data, architecture, and infrastructure. This week we introduced a couple of new endpoints that enable the creation (through an HTTP POST) and update (PUT) of the fundamental data type (we call it a definition ) that the service operates on. I picked up the task of smoke testing the first implementations. I started out by asking the system under test to show me what it can do by using Postman to submit requests and inspecting the results. It was the kinds of things you'd imagine, including: submit some definitions (of various structure, size, intent, name, identifiers, etc) resubmit the same definitions (identical, sharing keys, with variations, etc) retrieve the submitted definitions (using whatever endpoints exist to show some view of them) compare definitions I submitted fro

Vanilla Flavour Testing

I have been pairing with a new developer colleague recently. In our last session he asked me "is this normal testing?" saying that he'd never seen anything like it anywhere else that he'd worked. We finished the task we were on and then chatted about his question for a few minutes. This is a short summary of what I said. I would describe myself as context-driven . I don't take the same approach to testing every time, except in a meta way. I try to understand the important questions, who they are important to, and what the constraints on the work are. With that knowledge I look for productive, pragmatic, ways to explore whatever we're looking at to uncover valuable information or find a way to move on. I write test notes as I work in a format that I have found to be useful to me, colleagues, and stakeholders. For me, the notes should clearly state the mission and give a tl;dr summary of the findings and I like them to be public while I'm working not just w

Make, Fix, and Test

A few weeks ago, in A Good Tester is All Over the Place , Joep Schuurkes described a model of testing work based on three axes: do testing yourself or support testing by others be embedded in a team or be part of a separate team do your job or improve the system It resonated with me and the other testers I shared it with at work, and it resurfaced in my mind while I was reflecting on some of the tasks I've picked up recently and what they have involved, at least in the way I've chosen to address them. Here's three examples: Documentation Generation We have an internal tool that generates documentation in Confluence by extracting and combining images and text from a handful of sources. Although useful, it ran very slowly or not at all so one of the developers performed major surgery on it. Up to that point, I had never taken much interest in the tool and I could have safely ignored this piece of work too because it would have been tested by

Build Quality

The Association for Software Testing is crowd-sourcing a book, Navigating the World as a Context-Driven Tester , which aims to provide responses to common questions and statements about testing from a context-driven perspective . It's being edited by Lee Hawkins who is posing questions on Twitter , LinkedIn , Mastodon , Slack , and the AST mailing list and then collating the replies, focusing on practice over theory. I've decided to contribute by answering briefly, and without a lot of editing or crafting, by imagining that I'm speaking to someone in software development who's acting in good faith, cares about their work and mine, but doesn't have much visibility of what testing can be. Perhaps you'd like to join me? --00-- "When the build is green, the product is of sufficient quality to release" An interesting take, and one I wouldn't agree with in general. That surprises you? Well, ho

The Best Laid Test Plans

The Association for Software Testing is crowd-sourcing a book, Navigating the World as a Context-Driven Tester , which aims to provide responses to common questions and statements about testing from a context-driven perspective . It's being edited by Lee Hawkins who is posing questions on Twitter , LinkedIn , Mastodon , Slack , and the AST mailing list and then collating the replies, focusing on practice over theory. I've decided to contribute by answering briefly, and without a lot of editing or crafting, by imagining that I'm speaking to someone in software development who's acting in good faith, cares about their work and mine, but doesn't have much visibility of what testing can be. Perhaps you'd like to join me? --00-- "What's the best format for a test plan?" I'll side-step the conversation about what a test plan is and just say that the format you should use is one that works for you, your coll

Hiccupps

Search This Blog