Last night I was at the Cambridge Tester meetup for a workshop on leadership. It was a two-parter with Drew Pontikis facilitating conversation about workplace scenarios followed by an AMA with a group of experienced managers. I can't come to work this week, my cat died. Drew opened by asking us what our first thoughts would be as managers on seeing that sentence. Naturally, sadness and sympathy, followed by a week ? for a cat ? and I only got a day for my gran! Then practicalities such as maybe there's company policy that covers that , and then the acknowledgement that it's contextual: perhaps this was a long-time emotional support animal . Having established that management decisions are a mixture of emotion, logic, and contingency Drew noted that most of us don't get training in management or leadership then split us into small groups and confronted us with three situations to talk through: Setting personal development goals for others. Dropping a clange...