Skip to main content

Tools: Take Your Pick Part 4


Back in Part 1 I started this series of posts one Sunday morning with a very small thought on tooling. (Thinking is a tool.) I let my mind wander over the topic and found that I had opinions, knowledge, ideas, and connections that I hadn't made explicit before, or perhaps only in part. (Mind-wandering is a tool.)

I wrote the stuff that I was thinking down. (Writing is a tool.) Actually, I typed the stuff that I was thinking up.1 I have recently been teaching myself to touch type in a more traditional style to (a) stop the twinges I was feeling in my right hand from over-extension for some key combinations and (b) become a faster, more consistent, typist so that my thoughts are less mediated in their transmission to a file. (Typing is a tool.)

I reviewed and organised my thoughts and notes. With each review, each categorisation, each classification, each arrangement, each period of reflection away from the piece of writing, I found more thoughts. (Reviewing and rationalisation and reflection are tools.) I challenged myself to explore ideas further, to tease out my intuitions, to try to understand my motivations, to dig deeper into whatever point it was I thought I was making. (Exploration is a tool.)

The boundaries between some of these tools are not clear some of the time. And that doesn't matter, some of the time. For me, in this work, it doesn't matter at all. My goal is to get my thoughts in order and hopefully learn something about myself, for me, and perhaps also something more general that I can share with my team, my colleagues, the wider readership of this blog.

That the boundaries are not clear is an interesting observation, I find, and it came about only because I was trying to list a set of tools used somewhat implicitly here. (Lists are tools.) Not knowing which tool we are using suggests that we can use tools without needing to know that we are using them at all. Part 2 started off with this:

   When all you have is a hammer, everything looks like a nail.

And I discussed how this does not necessarily mean that every use of the hammer is mindless. But I now also wonder whether it's possible to proceed without even realising that you have a hammer. With non-physical tools - such as those I've listed above - this seems to me a distinct risk. Side-effects of it might include that you don't know how you arrived at solutions and so can't easily generalise them, you don't realise that you are missing out large parts of the search space and so can't consider it; you don't provide yourself with the opportunity to look for improvement, ...

I think that reflection and introspection help me to mitigate those risks, to some extent. Although, of course, some of the risks themselves will be unknown unknowns and so less amenable to mitigation without additional effort being made to make them known. (Another problem to be solved. But which tool to use?)

The more I practise that kind of reflection the more practised I become at recognising simultaneously the problem and meta problems around it, or the problem space and the context of which is it a part, or the specific problem instance and the general problem class. I have had my fingers burned trying to verbalise these things to others, and I probably now over-compensate through clunky conversational tactics to try to make clear that I'm shifting modes of thinking.

Another thought on sub-conscious problem-solving approaches: perhaps the recognition (correct or not) of an instance of a nail-like problem triggers a particular hammer (tacit or explicit):
When it looks enough like a nail, I hit it.
But every decision to use a tool is also an opportunity to make a different decision. Deciding to think about how and why a decision was made gives insight that can be useful next time a decision is made, including the realisation that a decision is being made.

Part 1 of this essay was in the domain of cleaning,  Part 2 more general and theoretical, and Part 3 focused back on work. They are grouped that way and written in that order because I found it helpful and convenient, but the way the thoughts came to me was messier, non-linear, fragmentary. I used tools to note down the thoughts: my phone, scraps of paper, my notebook, text files on the computer, ... Tools to preserve the output of tools to provide input to tools that will themselves generate output on the topic of tools.

I find myself chuckling to and at myself as I write this last part of the summary. While attempting to pull together the threads (attempting to pull together threads is a tool) I realise that in this piece which is ostensibly about hammers and nails - and having observed that perhaps we sometimes don't recognise the hammer - there may actually be no nail.

When I started out I had no particular problem to solve - beyond my own interest in exploring a thought - and so no particular need for a tool, although I have deployed several, deliberately and not. But, ironies aside, that's fine with me: quite apart from any benefits that may accrue (and there may be none, to me or you, y'know) the process itself is enjoyable, intellectually challenging, and satisfying for me. And exercising with my tools keeps me and them in some kind of working order too.
Image: https://flic.kr/p/qjYUm

Footnote

1.  Writing down but typing up? There's a thought for another day.

Edit: James Bach has written a nice piece on how an unnecessary tool became indispensable when his context changed.
Edit: And also a follow-up on analogies with testing.

Comments

Popular posts from this blog

Can Code, Can't Code, Is Useful

The Association for Software Testing is crowd-sourcing a book,  Navigating the World as a Context-Driven Tester , which aims to provide  responses to common questions and statements about testing from a  context-driven perspective . It's being edited by  Lee Hawkins  who is  posing questions on  Twitter ,   LinkedIn , Mastodon , Slack , and the AST  mailing list  and then collating the replies, focusing on practice over theory. I've decided to  contribute  by answering briefly, and without a lot of editing or crafting, by imagining that I'm speaking to someone in software development who's acting in good faith, cares about their work and mine, but doesn't have much visibility of what testing can be. Perhaps you'd like to join me?   --00-- "If testers can’t code, they’re of no use to us" My first reaction is to wonder what you expect from your testers. I am immediately interested in your working context and the way

Meet Me Halfway?

  The Association for Software Testing is crowd-sourcing a book,  Navigating the World as a Context-Driven Tester , which aims to provide  responses to common questions and statements about testing from a  context-driven perspective . It's being edited by  Lee Hawkins  who is  posing questions on  Twitter ,   LinkedIn , Mastodon , Slack , and the AST  mailing list  and then collating the replies, focusing on practice over theory. I've decided to  contribute  by answering briefly, and without a lot of editing or crafting, by imagining that I'm speaking to someone in software development who's acting in good faith, cares about their work and mine, but doesn't have much visibility of what testing can be. Perhaps you'd like to join me?   --00-- "Stop answering my questions with questions." Sure, I can do that. In return, please stop asking me questions so open to interpretation that any answer would be almost meaningless and certa

Not Strictly for the Birds

  One of my chores takes me outside early in the morning and, if I time it right, I get to hear a charming chorus of birdsong from the trees in the gardens down our road, a relaxing layered soundscape of tuneful calls, chatter, and chirrupping. Interestingly, although I can tell from the number and variety of trills that there must be a large number of birds around, they are tricky to spot. I have found that by staring loosely at something, such as the silhouette of a tree's crown against the slowly brightening sky, I see more birds out of the corner of my eye than if I scan to look for them. The reason seems to be that my peripheral vision picks up movement against the wider background that direct inspection can miss. An optometrist I am not, but I do find myself staring at data a great deal, seeking relationships, patterns, or gaps. I idly wondered whether, if I filled my visual field with data, I might be able to exploit my peripheral vision in that quest. I have a wide monito

Postman Curlections

My team has been building a new service over the last few months. Until recently all the data it needs has been ingested at startup and our focus has been on the logic that processes the data, architecture, and infrastructure. This week we introduced a couple of new endpoints that enable the creation (through an HTTP POST) and update (PUT) of the fundamental data type (we call it a definition ) that the service operates on. I picked up the task of smoke testing the first implementations. I started out by asking the system under test to show me what it can do by using Postman to submit requests and inspecting the results. It was the kinds of things you'd imagine, including: submit some definitions (of various structure, size, intent, name, identifiers, etc) resubmit the same definitions (identical, sharing keys, with variations, etc) retrieve the submitted definitions (using whatever endpoints exist to show some view of them) compare definitions I submitted fro

Testers are Gate-Crashers

  The Association for Software Testing is crowd-sourcing a book,  Navigating the World as a Context-Driven Tester , which aims to provide  responses to common questions and statements about testing from a  context-driven perspective . It's being edited by  Lee Hawkins  who is  posing questions on  Twitter ,   LinkedIn , Mastodon , Slack , and the AST  mailing list  and then collating the replies, focusing on practice over theory. I've decided to  contribute  by answering briefly, and without a lot of editing or crafting, by imagining that I'm speaking to someone in software development who's acting in good faith, cares about their work and mine, but doesn't have much visibility of what testing can be. Perhaps you'd like to join me?   --00-- "Testers are the gatekeepers of quality" Instinctively I don't like the sound of that, but I wonder what you mean by it. Perhaps one or more of these? Testers set the quality sta

Vanilla Flavour Testing

I have been pairing with a new developer colleague recently. In our last session he asked me "is this normal testing?" saying that he'd never seen anything like it anywhere else that he'd worked. We finished the task we were on and then chatted about his question for a few minutes. This is a short summary of what I said. I would describe myself as context-driven . I don't take the same approach to testing every time, except in a meta way. I try to understand the important questions, who they are important to, and what the constraints on the work are. With that knowledge I look for productive, pragmatic, ways to explore whatever we're looking at to uncover valuable information or find a way to move on. I write test notes as I work in a format that I have found to be useful to me, colleagues, and stakeholders. For me, the notes should clearly state the mission and give a tl;dr summary of the findings and I like them to be public while I'm working not just w

Build Quality

  The Association for Software Testing is crowd-sourcing a book,  Navigating the World as a Context-Driven Tester , which aims to provide  responses to common questions and statements about testing from a  context-driven perspective . It's being edited by  Lee Hawkins  who is  posing questions on  Twitter ,   LinkedIn , Mastodon , Slack , and the AST  mailing list  and then collating the replies, focusing on practice over theory. I've decided to  contribute  by answering briefly, and without a lot of editing or crafting, by imagining that I'm speaking to someone in software development who's acting in good faith, cares about their work and mine, but doesn't have much visibility of what testing can be. Perhaps you'd like to join me?   --00-- "When the build is green, the product is of sufficient quality to release" An interesting take, and one I wouldn't agree with in general. That surprises you? Well, ho

Make, Fix, and Test

A few weeks ago, in A Good Tester is All Over the Place , Joep Schuurkes described a model of testing work based on three axes: do testing yourself or support testing by others be embedded in a team or be part of a separate team do your job or improve the system It resonated with me and the other testers I shared it with at work, and it resurfaced in my mind while I was reflecting on some of the tasks I've picked up recently and what they have involved, at least in the way I've chosen to address them. Here's three examples: Documentation Generation We have an internal tool that generates documentation in Confluence by extracting and combining images and text from a handful of sources. Although useful, it ran very slowly or not at all so one of the developers performed major surgery on it. Up to that point, I had never taken much interest in the tool and I could have safely ignored this piece of work too because it would have been tested by

The Best Laid Test Plans

The Association for Software Testing is crowd-sourcing a book,  Navigating the World as a Context-Driven Tester , which aims to provide  responses to common questions and statements about testing from a  context-driven perspective . It's being edited by  Lee Hawkins  who is  posing questions on  Twitter ,   LinkedIn , Mastodon , Slack , and the AST  mailing list  and then collating the replies, focusing on practice over theory. I've decided to  contribute  by answering briefly, and without a lot of editing or crafting, by imagining that I'm speaking to someone in software development who's acting in good faith, cares about their work and mine, but doesn't have much visibility of what testing can be. Perhaps you'd like to join me?   --00-- "What's the best format for a test plan?" I'll side-step the conversation about what a test plan is and just say that the format you should use is one that works for you, your coll

Test Now

The Association for Software Testing is crowd-sourcing a book,  Navigating the World as a Context-Driven Tester , which aims to provide  responses to common questions and statements about testing from a  context-driven perspective . It's being edited by  Lee Hawkins  who is  posing questions on  Twitter ,   LinkedIn , Mastodon , Slack , and the AST  mailing list  and then collating the replies, focusing on practice over theory. I've decided to  contribute  by answering briefly, and without a lot of editing or crafting, by imagining that I'm speaking to someone in software development who's acting in good faith, cares about their work and mine, but doesn't have much visibility of what testing can be. Perhaps you'd like to join me?   --00-- "When is the best time to test?" Twenty posts in , I hope you're not expecting an answer without nuance? You are? Well, I'll do my best. For me, the best time to test is when there