tag:blogger.com,1999:blog-1733784724667491523.post2506031909344993240..comments2024-03-22T14:23:37.631+00:00Comments on Hiccupps: Who Cares?James Thomashttp://www.blogger.com/profile/01185262890702402757noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-1733784724667491523.post-42912654522028220682020-11-28T06:51:06.533+00:002020-11-28T06:51:06.533+00:00It's a credit to you that you take the time an...It's a credit to you that you take the time and effort to do those things. <br /><br />Do you have thoughts on how our industry, or software testing specifically, should change to make it less likely that users have those kinds of experiences? James Thomashttps://www.blogger.com/profile/01185262890702402757noreply@blogger.comtag:blogger.com,1999:blog-1733784724667491523.post-4699654221547188242020-11-27T09:36:02.208+00:002020-11-27T09:36:02.208+00:00I've gotten into the habit of circulating news...I've gotten into the habit of circulating news stories around my company where it seems likely that something bad that happened might well have had a testing (or rather, lack of testing) dimension, so as to provoke discussion (or at least, thought).<br /><br />And if I personally come across something In Real Life where I think that might have happened, I will write to a CEO to say "I struggled with your app/product/website. I applied the methods I apply in my Day Job as a software tester, and I think you need to go back and have some human beings look at this." Usually this happens where a product works 100% fine but only if you know the happy path to get the result, and that happy path isn't obvious to an Ordinary User. This often suggests to me that the developers only employed automated testing and never let a human being loose on the product before it was released. I rarely get much of a response, but I live in hope.Robert Dayhttps://www.blogger.com/profile/04351414198776218617noreply@blogger.com